Golf Operations Manager (Full Time 38 hours per week)

The Role

We are seeking a motivated and experienced Golf Operations Manager to oversee the daily operations of our busy golf facility. Reporting to the Director of Golf, this hands-on leadership role requires excellent organisational skills, a focus on customer service, and the ability to manage both people and systems effectively.

Key Responsibilities

• Manage the day-to-day operations of the Pro Shop, competitions, and tee-time bookings.
• Supervise, train, and develop Pro Shop staff to ensure excellent service standards.
• Oversee cart fleet operations, including bookings, maintenance, and Visage GPS system management.
• Coordinate stock control, ordering, and quarterly stocktakes.
• Support competition management, course marshalling, and customer enquiries.
• Maintain strong relationships with members, guests, and visiting social groups.
• Work closely with the Director of Golf to deliver operational improvements and enhance the overall golfing experience.

About You

• Previous experience in golf operations, retail, hospitality, or club management.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Organised, reliable, and detail-focused.
• Confident using the MiClub booking system and point-of-sale systems (training available if required).
• A passion for golf and knowledge of the game will be highly regarded.
• The successful candidate must be available to work weekends, with hours rostered across Saturday and/or Sunday.

What We Offer

• A competitive salary package.
• Opportunities for professional development, including industry training and seminars.
• A supportive team environment in a community-focused club.